With great clarity, motivation and confidence, Jeanne shared her leadership and professional talents on this subject (communication and ethic values) with us and provided what was, in my own assessment, one of the best HFMA educational sessions I have attended in a long time.
Frank X. Werner, Sr, CPA
“Jeanne has brought a wealth of experience, creativity and enthusiasm to each project in which we have engaged her. Whether as a conference speaker or in helping us develop new training concepts, Jeanne has continued to add value to our Learning and Performance Solutions team. I would recommend her to any organization seeking to augment its own efforts with fresh thinking and outside perspectives. ”
Ralph Thiergart, Vice President Franchise Services, Choice Hotels International
“Everybody is RAVING about what a great management class you did. It was the best of a strong series. ”
Jennifer Casselli, Charleston Place Hotel (Orient Express), Charleston, SC
“Your attention to detail and genuine caring for the program was apparent throughout our week long Management session. You were able to guide us in the right direction and help us see the light.”
C.Morrison, VP Marketing, Toronto, ON
“Thank you Barbara & Jeanne for the wonderful presentation at our annual conference. Everyone is talking about how great it was! With your help and expertise, we will be able to accomplish our goals. We look forward to working with you again.”
Mike Pleninger, President, Newport Hospitality Group
“I have known Jeanne as a trainer & consultant for more than 10 years. Recently, she conducted training for two of our groups with great results. This is a demonstration of her versatility and broad expertise. Her presentation style is professional, entertaining and enthusiastic. She holds participants’ attention while delivering important information.”
Ken Ivey, Conference Manager, Municipal Association of South Carolina
“The information from Jeanne d’Orleans’ workshop has dramatically improved my ability to increase profitability. Implementing her sales techniques has enabled me to increase month-over-month sales figures during the Great Recession. Her course should be mandatory for any General Manager in need of increasing their property’s profitability. ”
William Allen, General Manager, Phoenix, AZ
“You were marvelous, you know! We got so much from the Plenary session you did for us!”
C. Walker-Mormon, Centers for Disease Control and Society of Government Meeting Planners, Atlanta, GA
“I attended a couple of your presentations at the Choice Convention in DC and left both feeling energized and motivated. Just what I needed. Thank you! ”
M. Thompson, GM, Atma Hotel Group
“The presentation was well organized, delivered with enthusiasm and supported with great visual aids. You engaged the audience and provided valuable and interesting information.”
B. Reece, Professor Emeritus & Coordinator of Training and Development, Virginia Polytechnic Institute & State University
“You could not have chosen a better author and trainer of this program than Jeanne d’Orleans and I would gladly participate in any further training seminars she might facilitate. This class is incredibly beneficial for both the novice and seasoned sales managers. It not only arms you with a wealth of information but inspires and motivates you to get out there and do it. I was going back to my hotel room at night and putting together action plans and checklist of things I couldn’t wait to share with my staff or get started on when I returned to my own property. I look forward to sharing successful results that are a direct reflection of my workshop experience in the near future. All sales results will end in Veni, Vidi, Vici. ”
Bess Black, General Manager, Dayton, OH
“Your presentation last week was inspirational. You are a wonderful person as well as an amazing presenter. You really know how to keep your audience’s attention. I appreciate what I gained from the experience. Thank you for a great week!”
Mark Horenberger, General Manager, Clarion Hotel & Convention Center, Baraboo, WI
“I had to marvel at Jeanne’s organization and her ability to make the mundane practice of housekeeping interesting. The class was a challenge in that, she had to overcome teaching material to people of diverse social, cultural and educational backgrounds.”
A.F. Addazio, Regional Manager, Rock Hill, CT
“Jeanne has spoken at Choice’s annual convention several times – always receiving great feedback and audience response. She is well versed in hospitality and employee issues having come from the front lines, so she really knows what she’s talking about. She’s persistent, bright, interesting, and she really knows how to connect with a room full of participants. ”
Christopher Yellen, Choice Hotels International
“You definitely have that WOW factor. Your workshops are special opportunities to learn. We can’t wait for the next one!”
John Brinkman, VP Operations, Atlanta, GA
“I’ve had the pleasure of working with Jeanne on many projects. She is a dedicated, focused professional who is an accomplished leader. She is very creative and knowledgeable about the travel/hospitality industry and has a very strong work ethic. Attending one of her training sessions, you will be guaranteed to walk away with a better understanding of the subject mater and tools to implement. She’s one of the best training professionals I’ve come across in my 25+ years in the hospitality industry.”
Marilyn McHugh, VP Global Sales Communication and B2B Marketing, Wyndham Worldwide
“Are you always this awesome?!”
M. M. Traxler, Publisher Westrax Publishing and Charlotte Concierge Association
“Having been to many sales training seminars, I have to say, this was the best! You offered more information that can be taken and put into practical use than any others I have seen.”
E. Lund, VP Sales & Marketing Madison, WI
“You have radiant energy that truly lifts others!
B. Biro, Asheville, NC
“Jeanne does a great job of relating to her audience with her hands-on experience. She uses lectures, small group interaction and role-play to get the message across.”
Sam Agee, President, Gateway Hospitality Group
